Appointments

How to Book an Appointment

All appointments must be booked in advance. We do not offer a walk-in service. You can book an appointment by coming in, by phoning 01484 512233 or by using the online system. Further information regarding online appointments can be accessed here.

Emergency Appointments

We have a number of emergency appointments available everyday. To book an emergency appointment, please call the surgery on 01484 512233 at 8.30am. Your call may be put in a queue due to the volume of calls but we will get to you as soon as possible.

Alternatively, you can come in to the surgery to book an emergency appointment. Our doors open at 8.30am.

If the emergency appointments have already been booked, or you are calling later in the day, you may be asked to book an appointment with other clinical staff who can assess your symptoms and if needed, provide you with medication.

You can also leave a message for the doctor explaining your symptoms in as much detail as possible. If the doctor feels you need to be seen the same day, you will be offered a sit and wait appointment.

 

Sit and Wait Appointments

If you have symptoms which need to be assessed the same day, you may be offered a “sit and wait” appointment.  Admin staff cannot tell you how long you will be waiting. These are extra appointments offered by the doctor and the doctor alone decides to call a patient through.

 

Did Not Attend (DNAs)

Failure to attend 3 or more appointments will mean you have to find another GP. If you are unable to attend an appointment, please contact the surgery as soon as possible so that the appointment can be offered to another patient.